Privacy Policy

Last Updated: Jan 2024

Adeel Cool Point (“we”, “our”, or “us”) operates the website https://adeelcoolpoint.pk. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you use our website, we may collect the following types of information.

Personal Information

You may voluntarily provide personal information when you contact us, including:

Name
Phone number
Email address
Address or location details related to AC service requests

This information is collected when you:

Call us directly from the website
Send a message through contact forms
Contact us through WhatsApp or other messaging services

How We Use Your Information

We use the information we collect for the following purposes:

Providing AC repair, installation, and maintenance services
Responding to service inquiries and customer requests
Scheduling service appointments
Improving our website and customer service
Monitoring marketing campaign performance

Your information is used only for legitimate business purposes related to our services.

Google Ads and Conversion Tracking

Our website uses Google Ads services, including conversion tracking, to measure the effectiveness of our advertising campaigns.

When you interact with our website through Google advertisements, Google may place a cookie on your device to track actions such as:

Website visits
Phone call clicks
Service inquiry actions

This helps us understand which advertisements lead to customer interactions.

You can learn more about how Google uses data here:

https://policies.google.com/privacy

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance.

Cookies may be used to:

Remember user preferences
Track website traffic and interactions
Measure advertising effectiveness

You can choose to disable cookies through your browser settings.

Third-Party Services

We may use third-party services that collect and process information on our behalf. These services include:

Google Ads
Google Analytics
Website hosting providers
Messaging platforms such as WhatsApp

These third parties have their own privacy policies governing how they use your information.

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

However, no internet-based system is completely secure, and we cannot guarantee absolute security of information transmitted online.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared when necessary to:

Provide services you requested
Comply with legal obligations
Protect our business or website security

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised update date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us.

Adeel Cool Point
BOR, Joharo Town, Lahore, Pakistan

Phone: 0304 1947464
Website: https://adeelcoolpoint.pk